Hearst Castle tours and the Visitor Center is currently closed. When we reopen, advanced reservations will be required to visit Hearst Castle and/or the Visitor Center

Need to contact Hearst Castle? Browse through our list of contacts below for tour reservations and cancellation assistance, in addition to media/press contacts, lost and found inquiries and more. Please note, Hearst Castle Tour tickets can also be up to 60 days in advance.

Hearst Castle Mailing Address

750 Hearst Castle Road
San Simeon, CA 93452-9741

Tour Reservations

General Reservations
(800) 444-4445

Cancellations or Refunds
(800) 444-4445

Reservation Assistance for the Deaf
TDD: (800) 274-7275
Email John Fixler at john.fixler@parks.ca.gov

Accessibly Designed Tours
(866) 712-2286
Outside the U.S. (805) 927-2115

Group Sales
(800) 401-4775

School Tours
(805) 927-2067
(805) 927-2159
Information on School Tours

PORTS Program
(805) 927-2189
Information on PORTS Program

Private Tours
(805) 927-2065
Information on Private Tours

International Reservations
(833) 448-7287

California State Park Camping Reservations
(800) 444-7275

Volunteer & Job Opportunities

Volunteer Opportunities
Volunteer at Hearst Castle
Become a docent at the Hearst Castle Visitor Center – call (805) 927- 2005
Become a docent in the Grounds Department at Hearst Castle – call (805) 927-2090
Volunteer with the Living History Program – call (805) 927-2087

Career Opportunities

Contacts at Hearst Castle


Press Office
(805) 927-2093

Special Events Office

Photography at Hearst Castle
Photo and film guidelines 

Lost and Found/Visitor Services Office
(805) 927-2010

Visitor Questions & Comments

Hearst Castle Theater
(805) 927-6811
Learn more about the Hearst Castle Theater

Gift Shop
(805) 927-8601

The Foundation at Hearst Castle

The Hearst Castle Preservation Foundation

If you can’t find an appropriate contact above fill out the form below and we will do our best to route your request to a staff member that can help you with your problem or question.