Need to contact Hearst Castle? Browse through our list of contacts below for tour reservations and cancellation assistance, in addition to media/press contacts, lost and found inquiries and more. Please note, Hearst Castle Tour tickets can also be up to 60 days in advance.
Hearst Castle Mailing Address
750 Hearst Castle Road
San Simeon, CA 93452-9741
Tour Reservations
General Reservations
(800) 444-4445
Cancellations or Refunds
(800) 444-4445
Reservation Assistance for the Deaf
TDD: (800) 274-7275
Email John Fixler at john.fixler@parks.ca.gov
Accessibly Designed Tours
(866) 712-2286
Outside the U.S. (805) 927-2115
Group Sales
(800) 401-4775
CAParksHearstGroupSales@Conduent.com
School Tours
(805) 927-2067
(805) 927-2159
Information on School Tours
PORTS Program
(805) 927-2189
Information on PORTS Program
Private Tours
(805) 927-2065
Information on Private Tours
International Reservations
(833) 448-7287
California State Park Camping Reservations
(800) 444-7275
Volunteer & Job Opportunities
Volunteer Opportunities
Volunteer at Hearst Castle
Become a docent at the Hearst Castle Visitor Center – call (805) 927- 2005
Become a docent in the Grounds Department at Hearst Castle – call (805) 927-2090
Volunteer with the Living History Program – call (805) 927-2087
Career Opportunities
Contacts at Hearst Castle
Collections/Curator
hccurator@parks.ca.gov
Press Office
(805) 927-2093
Special Events Office
(805)927-2070
SLO.SpecialEvents@parks.ca.gov
Photography at Hearst Castle
Photo and film guidelines
Lost and Found/Visitor Services Office
(805) 927-2010
Visitor Questions & Comments
visitor.info@parks.ca.gov
Hearst Castle Theater
(805) 927-6811
info@hearstcastletheater.com
Learn more about the Hearst Castle Theater
Gift Shop
(805) 927-8601
The Foundation at Hearst Castle
(805)927-2138
info@foundationathearstcastle.com
The Hearst Castle Preservation Foundation
(212)755-2100
If you can’t find an appropriate contact above fill out the form below and we will do our best to route your request to a staff member that can help you with your problem or question.